SAP Traveller: Troubleshooting hints

System gets stuck
It happens mostly when archive

area is overloaded. Run the program brarchive with deletion option to release disk space.

Short dump

Not always the problem is technical. Try to create all SAPoffice users through transaction SO32 (create all SAPoffice users)

and review your application data.

Field exits are completely ignored
Make sure your SAP profile

parameter contains the option abap/fieldexit = yes.

Transaction SE16 (table contents) does not work

properly
Use the menu option to regenerate the display program. You can also try changing key words according to

field names. Choose Option -> Parameters users.

Rollback segments are too small
Before increasing up

the rollback segment size - verify your programs.

Files for rollback segments are already enormous

Check the rollback segments configuration. It has to match the allocated area on tablespaces. Changes have to be done using

Oracle tools.

Extended help under windows does not link correctly
Check the file sapdoccd.ini under

your presentation server. It must be present in the main windows directory and should assign to help files

directory.

Release procedure with classification does not work
As a matter of fact you are not the

only one to notice it. It hardly works. Before using release strategy you should apply all notes on OSS.

Transport

area is overloaded
The command tp clearold «SysID» cleans up the transport area according to parameters

previously set on the plain file TPPARAM.

Instance does not establish communication
Shutdown the whole

system and check the Interprocess Communication Facilities. Any references should be found. Either the command IPCS (UNIX) or

showipc «INSTANCE NUMBER» (SAP) show all message queue, semaphore set and shared memory identifier. Before trying again you

have to remove them using the command IPCRM (UNIX) or cleanipc «INSTANCE NUMBER» (SAP).