More details here:

http://justinlyonandsimulation.blogspot.com

Simulation

Science specialists work with clients to build a custom simulation of the problem being studied to assist decision-makers in

seeing the complexity of the situation so they can 'rise' above it and focus on activities that benefit the entire

company.

For a telecom we build a simulation tool that enables the future performance of the company to be

estimated based on the implementation of different Customer Management strategies.

We pulled together the

resources to support:

• A process to gain a shared understanding of the drivers, issues and potential options

• A simulation that can quantify and trade off competing options

Customer Management strategies will

impact on the telecom's performance as measured by KPIs. However the KPIs should not be viewed as independent.